Thanks for shopping at Following are the terms and conditions that constitute our Delivery Policy.

Processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in processing your order, we will contact you via email or telephone.

Delivery confirmation & order tracking

You will receive a Delivery Confirmation email once your order has been processed containing your tracking number(s). The tracking number will be active within 2-3 hours.

Domestic Delivery Policy

Delivery rates & estimates within UAE 

Delivery charges for your order will be calculated and displayed at checkout.

Delivery method

Estimated delivery time

Delivery cost

DHL Standard

3-5 business days


DHL Fast 

2 business days

AED 12.95

DHL One Day *

1-2 business days

AED 19.95

* One day delivery is only available for orders with delivery addresses within the domestic United Arab Emirates.

International Delivery Policy

We currently deliver to UK / EU / USA 

Delivery method

Estimated delivery time

Delivery cost

FedEx Standard

7-10 business days

72.00 AED

Express Service

2 – 8 business days

110.00 AED

Premium Courier 

3 – 4 business days

135.00 AED

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after delivery are the responsibility of the customer (tariffs, taxes, etc.).

Damages is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you need any further assistance from us, contact our customer service at


Our Returns Policy provides detailed information about options and procedures for returning your order.